State Sen. Tony Bucco (R-Boonton) warned that he did not believe the N.J. Motor Vehicle Commission was prepared to account for a surge in customers when the agency resumes operations.
“Most of our NJMVC agencies are mobbed on a good day with waiting times that can last hours,” Bucco said. “Unless they prepare a battle plan and significantly increase staffing for reopening, they should expect to be overwhelmed by many thousands of people who have waited months to get driver’s licenses, transfer titles, and conduct other critical transactions that cannot be completed online.”
Bucco has sent two letters to MVC Chief Administrator Sue Fulton. The first sought asked whether the agency had sought to up staffing levels or established systems to conduct some services remotely.
The second urged the MVC head to allow driving schools to electronically create permits for students.
“I’ve been warning them for weeks to try to prevent a repeat of the staffing failures that led to our unemployment system being overwhelmed, but it doesn’t appear that anyone is listening.”
Bucco said both emails went unanswered.
“Not only has the NJMVC failed to demonstrate a plan for reopening as a I requested, they didn’t even acknowledge my outreach or concerns,” Bucco said. “Time and again, legislators from both parties have tried to help the governor to protect the New Jerseyans we all serve, and time and again the administration retreats into its bunker while everyone else gets shelled. It’s unbelievable.”