Assemblyman Gregory McGuckin (R-Toms River) introduced a bill Monday that would require the Motor Vehicle Commission to accommodate walk-in customers three days a week as a similar bill inches through the Senate.
The bill, A5229, would require all MVC locations to serve walk-in customers on a first-come, first-served basis. McGuckin alleged the MVC’s current set-up was built by Gov. Phil Murphy and union leaders to “serve their interests,”
A similar bill in the state Senate would require two days of walk-in services. That bill passed the Transportation Committee in December and now awaits its fate in the Budget and Appropriations Committee.
“People shouldn’t have to take a day off from work to schedule an appointment for MVC services, or worse, have to wait for weeks to get another appointment if they miss their designated time slot,” McGuckin said in a release. “They should be able to access it on their schedules, and at their convenience, at least three days a week.”
Appointments are required for many MVC visits: First-time licenses, knowledge tests, state transfers, and license renewals require appointments. New Jerseyans can walk in for name or gender changes and for disability placards.
“They are a forward-facing state agency and need to start seeing customers without an appointment,” McGuckin said. “The MVC isn’t a restaurant—you shouldn’t need a reservation to get served.”